Terms & Conditions

TheRabbitHoleGallery.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. TheRabbitHoleGallery.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verification or information before accepting any order.


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We do our best to ensure website stock is updated and accurate.  If stock is unavailable, we will contact the purchaser to explore other available options.


Every product you buy from TheRabbitHoleGallery.com is backed by our limited warranty. TheRabbitHoleGallery.com's limited guarantee may also apply. TheRabbitHoleGallery.com's limited guarantee provides for either exchange or refund of qualifying merchandise. To determine if the product you wish to purchase qualifies for TheRabbitHoleGallery.com’s limited guarantee or if other coverage applies please review the coverage terms in the item listing on our website or contact TheRabbitHoleGallery.com directly.


All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, information, inclusions, registration cards, authenticity paperwork, inner packing materials and other accessories in new condition and be received within 30 days of speaking with a representative from The Rabbit Hole Gallery and receiving a return authorization number. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by TheRabbitHoleGallery.com or when the product manufacturers or distributors return policies supersede ours.


In no event shall TheRabbitHoleGallery.com, it's artists or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


SHIPPING:

Total order processing time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.  Large items and freight shipping may take longer to coordinate and is largely based on speed of communication between The Rabbit Hole Gallery, the purchaser, and the freight company providing shipping service.
Shipping and charges will be applied to all orders placed with us where the product description denotes this. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.  
Please note that the above shipping charges do not apply to free-shipping items. Almost all of our items ship free! If shipping charges are required, we want to make it clear that you will be contacted and we will communicate the reasoning for any shipping charges that are required for your purchase.  We will not charge shipping on any orders without first contacting you, the customer.
Thank you for shopping with The Rabbit Hole Gallery!


Welcome to The Rabbit Hole Gallery

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